Reference

Legal terms for your India account

Q: Can I ask for my account data?

Yes. Send a request to privacy@readwrite.asia from your registered email where possible. We will verify your identity before sharing data, because wallet records and account history need protection from unauthorised access.

Q: How do I raise a legal complaint?

Email legal@readwrite.asia with your registered contact, dates, transaction references and a clear description of the issue. We check account records, payment references and support history before replying with next steps.

readwrite keeps account rules, privacy rights, cookie use and payment-record duties in one legal area, so you can open your account with clear terms before entering Lightning Roulette…

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Where our legal terms apply

readwrite Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These legal terms apply when you create an account, verify your details, use the lobby, place entries, request withdrawals, contact support or use payment methods such as UPI, Paytm, PhonePe and Google Pay. They also explain how we handle disputes, account access, bonus conditions, service changes

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and records linked to wallet activity. We may ask for identity checks when needed for fraud control, payout processing or legal duties. Access and eligibility depend on local law and are available where local law permits. If a term is changed, we place the updated wording
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on this page and use account messages where the change needs your attention.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three ways to reach policy support

Legal questions often need context, so we separate account help from privacy, document and security requests. Use the route that matches your issue and include your registered mobile number or email.

Legal mail Write to [email protected] for terms questions, complaint letters, account restrictions or dispute records. Include dates, transaction references and screenshots only when they help us identify the matter without sharing payment passwords.

Privacy desk Use [email protected] for data access, correction, deletion or cookie questions. We may verify your account before acting, because legal requests can affect wallet records and login history.

Security help Message [email protected] if you notice an unknown login, device change or payout request. We can place extra checks on the account while we confirm ownership through registered contact details.

DATA DUTY

Six checks behind account records

Our legal process is built around records we can trace: sign-in activity, payment references, document checks, cookie choices and support conversations.

Account data

We keep the details you provide during account creation, verification and wallet use. This can include name, mobile number, email, device markers and payment references needed to manage access and resolve disputes.

Cookie choices

Cookies help us keep you signed in, protect sessions and remember basic preferences. You can adjust browser settings, but some account security checks may not work correctly if key cookies are blocked.

Payment records

UPI, Paytm, PhonePe and Google Pay references are used to match deposits, withdrawal requests and refund checks. We do not ask for PINs, wallet passwords or remote access to your device.

Retention periods

Records are kept for as long as needed for account operation, legal duties, fraud checks and dispute handling. When retention is no longer required, we remove or separate data from active account tools.

Change requests

If your name, email or mobile number is wrong, contact privacy support from the registered address where possible. We may ask for proof before changing details that affect withdrawals or account ownership.

Access checks

When you ask for a copy of account data, we verify identity before sharing anything. This protects wallet records, game history from rooms such as Cash or Crash, and support conversations.

Legal questions before you join

Read this section before you open an account if you want clarity on data rights, account access, payment records or local-law wording. The answers below are written for India audiences and focus on how our legal process works in practice. For a case tied to your account, contact us with your registered details so we can respond with the correct record.

They apply to you when you create or use a readwrite account, contact support, use the wallet, enter games or request withdrawals. Access and eligibility depend on local law and are available where local law permits.

We collect details needed to run the account, verify ownership, process wallet activity and protect sessions. This may include contact details, device markers, payment references, login history and support messages linked to your account.

Yes. Send a request to [email protected] from your registered email where possible. We will verify your identity before sharing data, because wallet records and account history need protection from unauthorised access.

UPI, Paytm, PhonePe and Google Pay references are used to match deposits, withdrawals, refunds and disputes. We store transaction references, not your PINs or payment-app passwords, and we never ask for them.

You can request corrections for inaccurate name, email, mobile or address details. If the change affects ownership or withdrawals, we may ask for extra proof before updating the account record.

Cookies support login sessions, fraud checks, language settings and basic account preferences. You can manage them through your browser, though blocking key cookies may affect sign-in checks and wallet safety tools.

Email [email protected] with your registered contact, dates, transaction references and a clear description of the issue. We check account records, payment references and support history before replying with next steps.

Legal terms for your India account

Three ways to reach policy support

Six checks behind account records

Account data

Cookie choices

Payment records

Retention periods

Change requests

Access checks

Legal questions before you join

01 Who do these legal terms apply to?

02 What account data do you collect?

03 Can I ask for my account data?

04 How are UPI and wallet records handled?

05 Can I correct my registered details?

06 How do cookies fit into the legal terms?

07 How do I raise a legal complaint?

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